Volkswagen Polo [AW/BZ] (2020 - 2021) used car model guide

by Jonathan Crouch

7.5out of 10
New Volkswagen Polo [AW/BZ] (2020 - 2021) review
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The sixth generation AW/BZ-generation Volkswagen Polo supermini, first launched in 2017, turned out to be cleverer, smarter, classier and certainly more charismatic and confident than its predecessor. But it faced tough competition and, prior to a mid-life facelift, the Wolfsburg marque updated the car in 2020, deleting some of the slow-selling engines and adding some value-added trim choices. It's that 2020-2021-era pre-facelift model we look at as a used buy here.

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Detailed ratings

Family Hatchbacks
Overall
75 %
Economy
7 / 10
Space
7 / 10
Value
7 / 10
Handling
7 / 10
Depreciation
9 / 10
Styling
8 / 10
Build
8 / 10
Comfort
9 / 10
Insurance
7 / 10
Performance
6 / 10
Equipment
7 / 10

History

The sixth generation AW/BZ Polo design, launched late in 2017, was a very big deal for the brand - in more ways than one. For one thing, it was by far the largest Polo to date - far bigger for example, than earlier Golfs. For another, its sales significance remained huge for the Wolfsburg maker, given that almost 10% of all the cars the company had ever made had been Polos.
This MK6 design faced intensified supermini segment competition, primarily from the 7th generation Ford Fiesta but also from contenders like SEAT's fifth generation Ibiza, car which shared this one's sophisticated Volkswagen Group MQB A0 architecture. That platform facilitated the increase in exterior dimensions we mentioned and provided for what was claimed to be a more sophisticated 'big car'-style driving experience.
By 2020, in a bid to boost sales, Volkswagen dropped the slow-selling 60PS MPI base petrol engine, the diesel option and the 1.5-litre TSI petrol unit from the range. And introduced an extra 'United' trim level. Creating the car that sold until the full facelift for this design in late 2021. It's this 2020-2021-era model we look at here.
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Video

What you get

Volkswagen doesn't mess about too much with the fundamental aesthetics of its core models. Just as a Golf should always be recognisable as a Golf, so it is with the Polo. Yet within these constraints, it was also necessary to move the design of this car forward. Volkswagen said the styling of this 'AW/BZ'-series sixth generation version was more 'masculine' and - whisper it - even a little 'charismatic'. It was certainly bigger - about the same size as the fourth generation Golf that was sold by the brand until 2003. With the MK6 model, this five-door body style was the only one on offer, the three-door version having been consigned to history after a production run of 42 years.
As soon as you get in, just as in a Golf, you'll sense all the hallmarks of a really well made car, with the same glass-fronted 8.0-inch 'Composition Media' infotainment touchscreen you'd find on Volkswagen's larger family hatch dominating the dash. In place of the somewhat old fashioned vertically-stacked dash of the previous Polo, a more horizontally-orientated design was based around a central fascia panel that positions all of the key controls on a higher plane that's more in your direct line of sight.
And in the back? This sixth generation model's 92mm increase in total wheelbase helps here. Particularly impressive is shoulder room, though, as with rival superminis, that's not enough to make this bench in any way really suitable for the transport of three adults. And out back? Well, it's mostly all good news. Avoid entry-level trim and you'll get an adjustable-height floor that can be re-positioned at a lower level if you've taller loads to carry. In terms of overall boot size, we're talking 355-litres, which is a massive 75-litres more than the MK5 model and 63-litres larger than the trunk you get in a rival Ford Fiesta.
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What to look for

As with any supermini, check for interior child damage. Check the alloy wheels for scratches. And look for signs of accident damage such as uneven panel gaps. Also look for any parking damage, such as scuffs to bumpers and kerbed wheels, because only the higher-spec versions were fitted with front and rear parking sensors. With the entry-level S model, remember that you won't be able to connect your smartphone to the infotainment system because it lacks the App Connect option, so try and stretch to a better specced variant if that's an issue.
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Looking to buy?

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Replacement parts

(approx based on a 2020 Polo 1.0 MPI 80PS - Ex Vat) An oil filter is in the £6-£13 bracket. An air filter is in the £7 bracket and a pollen filter costs typically between £6 and £11. A water pump is around £120-£150. Front brake pads sit in the £17-£47 bracket; rears will sit in the £12-£22 bracket. Front brake discs sit in the £44 bracket; rear discs are about £23-£33. A rear lamp is around £46. A headlamp is around £172. A wiper is around £6-£12.
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On the road

We were told that this sixth generation Polo would ride like a much larger car and sure enough it does, easily shrugging off pock-marked urban surfaces. The sophistication that delivers this showing doesn't lie in intricate suspension design but in the light, stiff MQB A0 chassis that this MK6 model shares with other Volkswagen Group superminis like SEAT fifth generation Ibiza. Through the corners, this Polo isn't quite as agile as its Spanish cousin or a rival Ford Fiesta - the rather light steering doesn't deliver a huge amount in terms of meaningful feedback - but body movements are well controlled and wider tracks deliver plenty of front end grip.
As for engines, well almost all buyers in our market ordered this Polo with petrol power - specifically the 999cc three cylinder unit that in this period featured in so many compact Volkswagen Group models. At the foot of the range, it appears in 80PS normally aspirated MPI form (the 65PS version of this unit having been deleted by 2020). A better option though, if you can stretch to it, is the turbocharged TSI version of this unit, available with either 95PS and a 5-speed gearbox or 110PS and a 6-speed gearbox. DSG auto transmission was also offered to TSI customers - and was conditional for those who chose the 200PS 2.0-litre engine fitted to the flagship GTI hot hatch model.
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Overall

This sixth generation Polo proved to be a big step on from its predecessor in just about every area you could name. But if you want one, the reasons why will probably be much as they've always been with this car: it feels a quality cut above its rivals. If you agree and can't stretch to the 2021-onwards facelift version of this model, the 2020-2021-era variants we've been looking at are worth seeking out. At the end of the day, there's much to be said for an extra touch of quality and class. Seek those as your priorities and you'll find this little supermini more than happy to oblige.
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